Media Hub

Media Hub is a centralized solution to upload and store large media files without any system dependencies.

ABOUT

Currently, videos can be uploaded up to a maximum size of only 6 MB with DISS (Direct Information System Service).

With the full integration of the MediaHub into DISS, up to 1 GB can be uploaded as an attachment into a centralized secure storage.

The MediaHub is an optimal solution for uploading large videos and large audio files related to manufacturer-supported repairs.

Main benefits:

Time savings in scope of manufacturer-supported repairs by providing video and audio files to the service advisor

Reduction of additional work and repeat repairs


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FUNCTIONALITIES

Current Functionalities

Storage of video files, pictures, data from analytics apps and similar data within the repair process in one centralized solution
Compliance with General Data Protection Regulation (GDPR)
Ability to handle large files (up to 1 GB)
Automatic transcoding of video files in a defined target format
Ability of different applications to connect to the interface and exchange data
Further file types such as photos, diagnosis protocols, etc.
Display of the upload status and success / failure of the upload process
Possibility to create and upload large photos and videos
Possibility to create and upload large photos and videos

MARKETS

Rollout completed


  • Austria

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  • Australia
  • Bulgaria
  • Switzerland
  • Luxembourg
  • Malta
  • Serbia
  • Slovakia
  • Slovenia
  • Ukraine

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  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • Norway
  • Poland
  • Sweden

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  • Great Britain
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  • Hungary
  • Finland
  • Ireland
  • Iceland
  • Madagascar
  • Mexico
  • Mali
  • Myanmar
  • Mongolia
  • Mauritania
  • New Caledonia
  • Nicaragua
  • Nepal
  • Portugal
  • Romania
  • Rwanda
  • Senegal
  • Suriname
  • Sint Marteen
  • Seychelles
  • Togo
  • Tajikistan
  • Turkmenistan
  • Tanzania
  • Uganda
  • Virgin Islands

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  • Aruba
  • Angola
  • Albania
  • Andorra
  • Netherlands Antilles
  • United Arab Emirates
  • Argentina
  • Armenia
  • Antigua And Barbuda
  • Azerbaijan
  • Burundi
  • Benin
  • Burkina Faso
  • Bangladesh
  • Bahrain
  • Bahamas
  • Bosnia And Herzegovina
  • Belarus
  • Bermuda
  • Bolivia
  • Barbados
  • Brunei Darussalam
  • Chile
  • Cote d'Ivoire
  • Cameroon
  • Congo
  • Colombia
  • Cape Verde
  • Costa Rica
  • Cuba
  • CURACAO
  • Cayman Islands
  • Cyprus
  • Dominican Republic
  • Algeria
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  • Egypt
  • Estonia
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  • Fiji
  • Gabon
  • Georgia
  • Ghana
  • Gibraltar
  • Guadeloupe
  • Gambia
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  • Liby
  • Saint Lucia
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  • Lithuania
  • Latvia
  • Macau
  • Morocco
  • Moldova
  • Mozambique
  • Martinique
  • Mauritius
  • Malawi
  • Malaysia
  • Nigeria
  • New Zealand
  • North Macedonia
  • Oman
  • Pakistan
  • Panama
  • Peru
  • Philippines
  • Puerto Rico
  • Paraguay
  • Palestina
  • French Polynesia
  • Qatar
  • Reunion
  • Saudi Arabia
  • Serbia and Montenegro
  • Sudan
  • Singapore
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  • Syria
  • Thailand
  • Trinidad And Tobago
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  • Venezuela
  • Vietnam
  • Yemen
  • South Africa
  • Zambia
  • Zimbabwe

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  • Brazil
  • Italy
  • Netherlands

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  • Spain
  • France

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  • Germany

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Wave 1

  • Austria

Wave 2

  • Australia
  • Bulgaria
  • Switzerland
  • Luxembourg
  • Malta
  • Serbia
  • Slovakia (Slovak Republic)
  • Slovenia
  • Ukraine

Wave 3

  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • Norway
  • Poland
  • Sweden

Wave 4

  • Great Britain
  • Greece
  • Hungary
  • Finland
  • Ireland
  • Iceland
  • Madagascar
  • Mexico
  • Mali
  • Myanmar
  • Mongolia
  • Mauritania
  • New Caledonia
  • Nicaragua
  • Nepal
  • Portugal
  • Romania
  • Rwanda
  • Senegal
  • Suriname
  • Sint Marteen
  • Seychelles
  • Togo
  • Tajikistan
  • Turkmenistan
  • Tanzania
  • Uganda
  • Virgin Islands

Wave 5

  • Aruba
  • Angola
  • Albania
  • Andorra
  • Netherlands Antilles
  • United Arab Emirates
  • Argentina
  • Armenia
  • Antigua And Barbuda
  • Azerbaijan
  • Burundi
  • Benin
  • Burkina Faso
  • Bangladesh
  • Bahrain
  • Bahamas
  • Bosnia And Herzegovina
  • Belarus
  • Bermuda
  • Bolivia
  • Barbados
  • Brunei Darussalam
  • Chile
  • Cote d'Ivoire
  • Cameroon
  • Congo
  • Colombia
  • Cape Verde
  • Costa Rica
  • Cuba
  • CURACAO
  • Cayman Islands
  • Cyprus
  • Dominican Republic
  • Algeria
  • Ecuador
  • Egypt
  • Estonia
  • Ethiopia
  • Fiji
  • Gabon
  • Georgia
  • Ghana
  • Gibraltar
  • Guadeloupe
  • Gambia
  • Grenada
  • Guatemala
  • French Guyana
  • Hong Kong
  • Honduras
  • Croatia
  • Haiti
  • Indonesia
  • India
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Jordan
  • Japan
  • Kazakhstan
  • Kenya
  • Kyrgyzstan
  • Cambodia
  • South Korea
  • Kuwait
  • Lebanon
  • Liberia
  • Liby
  • Saint Lucia
  • Sri Lanka
  • Lithuania
  • Latvia
  • Macau
  • Morocco
  • Moldova
  • Mozambique
  • Martinique
  • Mauritius
  • Malawi
  • Malaysia
  • Nigeria
  • New Zealand
  • North Macedonia
  • Oman
  • Pakistan
  • Panama
  • Peru
  • Philippines
  • Puerto Rico
  • Paraguay
  • Palestina
  • French Polynesia
  • Qatar
  • Reunion
  • Saudi Arabia
  • Serbia and Montenegro
  • Sudan
  • Singapore
  • El Salvador
  • Syria
  • Thailand
  • Trinidad And Tobago
  • Tunisia
  • Turkey
  • Taiwan
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Vietnam
  • Yemen
  • South Africa
  • Zambia
  • Zimbabwe

Wave 6

  • Brazil
  • Italy
  • Netherlands

Wave 7

  • Spain
  • France

Wave 8

  • Germany

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Recent news

Contact

For further details or in case of questions, please reach out to:
digital.after.sales.vwag.r.wob@volkswagen.de