Media Hub is a centralized solution to upload and store large media files without any system dependencies.
Currently, videos can be uploaded up to a maximum size of only 6 MB with DISS (Direct Information System Service).
With the full integration of the MediaHub into DISS, up to 1 GB can be uploaded as an attachment into a centralized secure storage.
The MediaHub is an optimal solution for uploading large videos and large audio files related to manufacturer-supported repairs.
Main benefits:
Time savings in scope of manufacturer-supported repairs by providing video and audio files to the service advisor
Reduction of additional work and repeat repairs